Politique de confidentialité

GENERAL TERMS AND CONDITIONS

RLB

RLB Systems BVBA

I.Z. Ravenshout

Havenlaan 9

3980 Tessenderlo

KBO n° 0 876.668.182

Customer

Everybody who registers for this website.

Website/webshop

www.vanishingspray.com

Products

Everything offered for sale on www.vanishingspray.com.

Purchase

Every purchase made on www.vanishingspray.com.

1. These terms and conditions apply exclusively to the relationship between RLB and the Customer. They apply to the exclusion of the Customer's general (purchasing) terms and conditions, unless otherwise expressly agreed in writing in advance. In the case of the latter, these general terms and conditions retain their supplementary effect. 
2. Quotations may be withdrawn at any time. They are valid for a period of one month only, unless otherwise agreed in writing. Quotations are delivered on the basis of the information provided by the Customer and apply only to the extent that the information provided is current, accurate, and complete. Prices quoted are always in euro and exclude taxes, fees, and charges, unless otherwise expressly agreed in writing in advance. 
3. Orders are binding for RLB only after receipt of written order confirmation from an authorized body. In the event of an order being canceled after RLB has confirmed the order, the loss incurred by RLB will be estimated at a minimum of 30% of the purchase price (incl. taxes, fees, and charges), without prejudice to the right of RLB to demand compensation for its actual loss or to demand execution of the purchase agreement. 
4. Deliveries by RLB will be made ex works, unless otherwise expressly agreed in writing in advance. Delivery times are always approximate and a late delivery cannot be used to justify the termination of the purchase agreement or compensation from RLB. Partial deliveries by RLB are permitted at all times. If the Customer does not collect the merchandise on the date communicated to him, the Customer must pay the storage costs that are determined at a flat rate of 1% of the purchase price, without prejudice to the right of RLB to demand compensation for its actual loss.
5. Invoices issued by RLB are payable at the RLB office. Payment must be made in cash, unless otherwise indicated on the invoice. Late or incomplete payment or non-payment of a due invoice will result in all invoices that have been sent to the Customer being due immediately. In the event of non-payment of an invoice on its due date, a late fee will be due on the outstanding invoice amount, automatically and without notice of default, calculated each day using the specific statutory interest rate (Belgian law of August 2, 2002 on combating late payment in commercial transactions) for non-consumers and using the statutory interest rate for consumers, as well as flat-rate compensation for extrajudicial collection fees calculated at 15% of the total invoice amount, at a minimum of 75 euro. The Customer may not apply a setoff. 
6. For a complaint to remain valid, complaints regarding visible defects in the delivered merchandise must be reported by the Customer before the merchandise is used, by means of registered letter to RLB, within a time period of eight working days following the day of delivery. For a complaint to remain valid, complaints regarding hidden defects in the delivered merchandise must be reported by the Customer by means of registered letter to RLB within eight working days following the day on which the Customer discovered or reasonably should have discovered the hidden defect. Legal proceedings regarding defects in the merchandise must be started by the Customer within a time period of ninety days after the defects are reported, in accordance with this provision. Complaints and/or disputes of any kind do not entitle the Customer to suspend the fulfillment of its obligations towards RLB. If a complaint is justified, RLB has the right to choose whether to (1) replace the defective or non-conforming merchandise, (2) repair or amend the defective or non-conforming merchandise, or (3) dissolve the sale and take back the defective or non-conforming merchandise. 
7. RLB grants the Consumer Customer a two-year guarantee for hidden defects in the Products and the Non-Consumer Customer a one-year guarantee for hidden defects in the Products. After these time periods have expired, RLB does not owe any guarantee for hidden defects in the Products. During the time periods referred to in this article, RLB may choose whether to fulfill its guarantee obligations by delivering new parts or replacing the Products. Working hours and travel costs are always for the account of the Customer. This guarantee does not apply in the event of improper installation, improper use, and/or poor maintenance of the Products, in the event of amendments or repairs made to the Products by the Customer and/or third parties, or for damage caused by anything other than a defect in the Products. Improper installation or use is taken to mean, amongst other definitions, installation or use that does not comply with the relevant and applicable terms of installation and/or use.
8. RLB is not liable for damage resulting from improper installation, improper use, and/or poor maintenance of the merchandise, in the event of amendments or repairs made to the merchandise by the Customer, and/or for damage caused by anything other than a defect in the delivered merchandise. Subject to mandatory provisions, RLB cannot be held liable for indirect damage, i.e. damage other than this to the merchandise, and its liability is always limited to the price of the delivered merchandise.
9. RLB reserves the right at any time and without prior notice to suspend its obligations to the Customer if the Customer fails to comply, does not comply in a timely manner or does not fully comply with its (payment) obligations, or if the Customer's solvency is compromised. The Customer's solvency is irrefutably presumed to be compromised if one of the following circumstances occurs: the circumstances referred to in articles 11, 98, 332, and 633 of the Belgian Code of Company Law (Wetboek van vennootschappen), summons by the National Social Security Office (Rijksdienst voor Sociale Zekerheid), Law on the continuity of enterprises (Wet Continuïteit Ondernemingen) or bankruptcy petition. In the event of the above, RLB may require (additional) safeguards before carrying out its obligations. RLB may also choose to declare the purchase agreement terminated by written notice. 
10. The delivered merchandise remains the property of RLB until the total price (principal sum, costs, and interest) has been paid by the Customer. As long as this reservation of ownership applies, the Customer is not permitted to modify the merchandise in any way whatsoever or to transfer it to a third party. In the event that the Customer modifies the delivered merchandise or transfers it to a third party while the Customer has not yet paid the full price to RLB, the Customer's claim with respect to this third party regarding the purchase price will automatically be transferred to RLB, without prejudice to the Customer's obligation. The Customer will notify the third party of this in writing.
11 The relationship between RLB and the Customerwill be governed exclusively by Belgian law, to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). Disputes between RLB and the Non-Consumer Customer will be settled exclusively by the Courts of Hasselt, Belgium. If any provision of these general terms and conditions appears invalid and/or unenforceable, the remaining provisions will continue to apply in full and the affected provision will apply to the extent permitted by law.

Notice on the (front of the) contract documents.

The general terms and conditions on the reverse side or in the Annex apply to the relationship between RLB and its trade partners.